1qqq Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction

Welcome to 1qqq. We understand how sensitive and valuable your personal information is. Please read this Privacy Policy carefully before joining or using 1qqq.

This policy explains what information 1qqq collects, how it is used, who it may be shared with, and what rights you have over your data. If any part is unclear or you have questions, please reach out to our support team.

1qqq believes transparency is the best policy. This document has been written in clear, plain language so everyone can easily understand it.

2. Information We Collect

1qqq collects different types of information — some you provide directly, and some is collected automatically as you use the platform.

Information Provided Directly:

• Full name, date of birth, and gender
• Email address & mobile number
• Residential Address
• National ID or passport information for identity verification
• Payment details (mobile banking number, bank account, etc.)

Automatically Collected Information:

• IP address & device type
• Browser type and operating system
• Browsing history and time spent on the platform
• Gaming activity & betting history
• Transaction Records & History
• Information obtained from cookies and tracking technologies

3. How Your Information Is Used

1qqq uses your information only for specific, legitimate purposes. Your data will never be used for any additional purpose without your consent.

• For account registration, verification, and management
• To provide gaming, betting, and payment services
• For identity verification (KYC) and fraud prevention
• To provide customer support services
• To send bonus offers and promotions (with your consent)
• To improve platform security and performance
• To comply with legal obligations
• To implement the Responsible Gaming Policy

1qqq never sells or rents your personal data to third parties for advertising purposes. That is our commitment.

4. Who Your Information May Be Shared With

1qqq shares your information only on a strictly limited, need-to-basis. Your data may be shared in the following circumstances:

• Payment Processors: Information required to complete transactions is shared with payment providers
• Game provider: Limited data may be shared with the provider to ensure games run correctly
• Legal obligations: Data may be disclosed in response to a court order or government directive
• Fraud prevention: Relevant authorities may be notified in cases of serious suspicious activity

Your information does not go anywhere outside the cases listed above. Third parties we work with are also bound by strict confidentiality agreements.

5. Cookie Policy

1qqq uses cookies on its website. Cookies are small data files stored in your browser. They are used to improve platform functionality and personalize your experience.

• Essential cookies: Essential for maintaining login sessions and ensuring security
• Performance Cookies: To analyze platform usage and drive improvements
• Functional Cookies: To remember your language preference, theme, and other settings
• Targeting cookies: To show relevant content and offers tailored to you (can be turned off per your preference)

Most browsers allow you to control cookies. However, disabling essential cookies may affect the functionality of certain platform features.

6. Security Measures

1qqq protects your data using industry-leading security measures — not just technical safeguards, but administrative and operational protections as well.

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Password hashing — your actual password is never visible to anyone
• Regular third-party security audits are conducted
• Two-step verification may apply for suspicious login attempts
• 24/7 security monitoring is active
• Data access is controlled — only authorized personnel can view relevant information

Please keep in mind that no internet transmission can be guaranteed 100% secure. We encourage you to do your part — use a strong password and never share it with anyone.

7. How Long Your Information Is Retained

1qqq does not retain your data longer than necessary. How long information is kept depends on its type and the purpose for which it was collected.

• All account data is retained for the duration that the account remains active
• Certain data must be retained for a specified period after account closure to meet legal obligations
• Transaction records are typically retained for 5–7 years (in accordance with financial regulations)
• Gaming logs are retained for as long as required
• Data is immediately removed when you opt out of marketing preferences

8. Your Data Rights

As a 1qqq user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

9. Protection of Minors' Information

1qqq strictly enforces an 18+ policy. We never knowingly collect information from, or provide services to, anyone under the age of 18.

If we discover that a minor has registered on our platform, the account will be immediately suspended and all collected data will be deleted.

A note for parents: Please enable parental controls on your child's device and stay informed about online gaming.

10. Changes to the Privacy Policy

1qqq may update this Privacy Policy when necessary. After any changes, the published date on the platform will be updated, and users will be notified of significant changes where possible.

Please note the "Last Updated" date at the top of this page. Continuing to use the platform after any policy changes constitutes your acceptance of the revised policy.

11. Privacy-Related Contact

For any questions, requests, or complaints regarding your data privacy, please contact the 1qqq support team. We will do our best to respond as quickly as possible.

Data protection requests are typically responded to within 30 business days.

• Live Chat: Available 24/7 — chat with us directly in Bengali
• Email: [email protected] (typical response time: 24 hours)